Privacy Policy

Primechoicebase respects the privacy of clients and visitors engaging with our automotive detailing services and website. This Privacy Policy describes our practices in Australia, including the kinds of personal information we collect, the purposes for which it is used, and choices available to you. We aim to handle information carefully, applying measures designed to support security and lawful processing. By contacting us, booking services, or using our website, you acknowledge that your information may be collected and managed in line with this Policy.

Information we may collect includes contact details (such as name, email address, and telephone), vehicle information (make, model, year, and condition notes), booking preferences, payment confirmation data (from payment providers), and correspondence you choose to send us. When you visit our website, we may also receive technical information like IP address, device identifiers, browser type, and general interaction data that assists with performance analysis and service improvement. Where cookies or similar tools are used, you can accept or decline through the banner presented and by adjusting browser settings.

We use information to deliver and manage detailing services; communicate about enquiries, bookings, and aftercare; verify and reconcile payments; improve our website and client experience; and meet compliance obligations applicable in Australia. For example, contact details enable timely updates about appointment windows, while vehicle information helps plan appropriate equipment and materials. Aggregated analytics may guide scheduling, content relevance, and product choices without identifying individual users.

We may share personal information with service providers supporting our operations, such as payment processors, IT hosting, communication platforms, and professional advisors. These parties are engaged to handle information for agreed purposes and are expected to apply suitable safeguards. If required by law, regulation, or valid legal process, information may be disclosed to authorities. We do not sell personal information. International transfers, if any, are handled with steps designed to protect information in line with applicable requirements.

Security measures include administrative practices, access controls, and technical protections aimed at reducing risks of unauthorised access, alteration, or loss. While every reasonable effort is made to maintain protective controls, *** connected system can be guaranteed impervious. We therefore encourage careful handling of your own device credentials and recommend contacting us promptly if you suspect an issue related to your information.

We retain personal information for periods necessary to deliver services and meet legal or operational requirements. Retention may vary based on record type, for example invoices maintained under tax law. When information is *** longer required, it is scheduled for deletion or de-identification where practical. You may request access to the personal information we hold about you, ask for corrections if details are inaccurate, or raise a concern about our handling practices. We will consider each request in accordance with Australian privacy principles and respond within a reasonable period.

Our website may reference internal resources such as the Legal section and other service pages to explain inclusions and scope. Links to social channels are provided for convenience; interactions there are governed by the respective platform policies. The cookie banner on this site allows you to record a preference regarding optional cookies used for analytics and performance enhancement. Your preference can be changed later by clearing browser cookies and revisiting the site to set a fresh choice.

If you are under the age permitted by local law to provide consent, please engage a parent or guardian to communicate with us on your behalf. For questions about this Policy or to exercise privacy rights, contact Primechoicebase using the details in the Contacts page. We may update this Policy from time to time to reflect changes in services, technologies, or regulations. The revised version will take effect when posted on this page with an updated date below.

Contact: Primechoicebase, Unit 3, 12B Clarke Street, Surry Hills NSW 2010, Australia. Phone: +61429753182. Email: Primechoicebase@gmail.com. Effective date: 01 July 2026.